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Trust · Data subject request

Request deletion of your data.

Use this form to ask us to delete personal data we hold about you — your assessment answers, generated reports, account or marketing preferences. Requests are handled by our Data Protection Officer under UAE PDPL Article 13.

Version 1.0Updated May 2026UAE PDPL Art. 13Handled within 30 daysDPO designated

What this does

Submitting this form opens a verified deletion request with our Data Protection Officer. You can ask us to delete:

  • Your assessment answers and any AI readiness score generated from them.
  • Any deep-analysis reports created for you, including the PDF exports.
  • Your account and authentication records, if you have signed in.
  • Your marketing consent and the email address held against it.
What we may keep, and why. Where the law requires it — for example, invoices and tax records under UAE financial regulations, or short-lived security logs needed to investigate fraud — we will retain only the minimum set of records for the retention period set out in our privacy notice. Everything else is deleted within 30 days of identity verification, with backups purged within a further 60 days.

Submit a request

Scope of the request

We will reply within 30 days of verifying your identity, in line with UAE PDPL Article 13. Prefer email? Write to privacy@scinops.ai.

After you submit

  • We acknowledge the request by email, usually within one business day.
  • We verify your identity — typically by replying from the email address held on the relevant record.
  • Once verified, we delete the in-scope data and confirm the action in writing.
  • Backups are overwritten on the normal rotation, so any copies that survive verification are purged within 60 days.
  • If we cannot delete a specific record because of a legal obligation, we tell you which record and which law.

You can also exercise any other UAE PDPL right — access, rectification, restriction, portability, objection or complaint — using the same form; just describe the request in the details field. For details of every right available to you, see the Your rights section of the privacy notice.

Other ways to contact us

If you would rather not use the form, write to our Data Protection Officer at privacy@scinops.ai. If you are not satisfied with our response, you may lodge a complaint with the UAE Data Office.

Procurement & security review

Need a DPA, security questionnaire response or sub-processor list?

We respond to enterprise security and PDPL reviews within two business days.

Contact trust team